Head of Business Operations - North America

• Monitor marketplace health at national and city level, surfacing opportunities to improve supply-demand balance and driving actions in the right geographies.
• Manage high-priority cross-functional projects with strategic implications, ensuring delivery on critical metrics and stakeholder communication.
• Develop and operationalize local strategies to achieve North American goals, synthesizing quantitative and qualitative insights into actionable recommendations.
• Lead a team of Business Operations Managers & Specialists, supporting knowledge sharing, business planning, and operational rigor.

This role directly contributes to reducing food waste by optimizing marketplace operations, enabling more surplus food to be rescued and consumed, thereby lowering environmental impact and promoting sustainability.

• Significant work experience in high-performance cultures (consulting, investment banking, or strategy/operations at high-growth marketplace/tech company).
• Experienced people leader with honest, direct communication and ability to uphold high standards.
• Proven track record of leading complex projects, owning revenue/growth goals, and working cross-functionally in a fast-moving environment.
• Strong problem-solving, data retrieval, analytics, data visualization, and presentation skills; proficiency with Excel/Google Sheets and PowerPoint/Google Slides.

Modern Hybrid Model (3x/week in NYC office), Global Mobility (30 days/year abroad), 20 days paid vacation plus paid volunteer time, comprehensive paid parental leave, 100% employer-paid medical/dental/vision, EAP, ClassPass credits, bike mobility program, 401(k) with employer match, ERGs, and vibrant office environment.

Too Good To Go is a marketplace app that connects businesses with surplus food to consumers at reduced prices, aiming to inspire and empower everyone to fight food waste together.