Account Director, Utility (Phoenix, AZ)

The Account Director has overall responsibility for a specific account (or set of accounts) including growth in orders, share of customer spend, and customer satisfaction. The manager leads an account team including direct reports.

Responsibilities include:

• Become a valued, long-term strategic partner with the customer's senior executives and execute the strategic account process
• Achieve or go beyond order targets for the account and maximize customer satisfaction and loyalty
• Manage the total customer relationship with Hitachi Energy and develop relationships at all levels including C-Level
• Lead the development and implementation of the account plan and coverage plan to drive growth in assigned accounts

This role helps utilities leverage Hitachi Energy's technology to solve business issues, achieve competitive advantage, and grow their bottom line while advancing sustainable energy solutions.

Typical qualifications include:

• Bachelor's degree in a technical (engineering) or business discipline required, MBA preferred
• 12+ years of experience preferred with diversity of experience across multiple products, customers, countries, and market segments
• Proven ability to work in a matrixed team environment and must be able to motivate and influence others
• Experience with customers including sales, problem resolution, and relationship building with strong business acumen

No specific benefits, compensation, or perks mentioned in the job description.

Hitachi Energy is a global technology leader focused on advancing a sustainable energy future for all, providing solutions across the energy value chain.