Strategic Partnership Specialist (Customer Care)

• Manage and grow a book of business in the Strategic Partnership Team, ensuring retention metrics and long-term contracts.
• Generate new opportunities within existing customer network for new sites and services.
• Attend sales meetings and conduct business reviews with key accounts regularly.
• Execute service requests with hauling partners and guide customers on waste and recycling solutions.

This role directly contributes to enhancing sustainability by helping customers optimize waste and recycling practices, reducing environmental impact, and fostering long-term partnerships that drive positive change.

• 2+ years experience in Account Management, procurement negotiations, and/or customer success.
• Bachelor degree or equivalent.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks, multi-task, and work independently with minimal supervision.
• Experience with CRM and ERP systems (e.g., Microsoft Dynamics, Oracle, SAP, NetSuite).

Competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short-Term Disability. Paid Vacation, Holidays, and Sick Days. Additional educational opportunities and training may be available.

Recycle Track Systems (RTS) is a technology-driven waste and recycling management company that provides innovative solutions to help businesses and communities reduce waste, increase diversion, and achieve sustainability goals.