Application Guide
How to Apply for Solutions Engineer
at Swiftly, Inc
🏢 About Swiftly, Inc
Swiftly, Inc. is at the forefront of using data and technology to revolutionize public transit, making it more efficient, reliable, and appealing. By improving transit systems, they directly contribute to reducing urban emissions and creating more sustainable cities, offering a unique opportunity to make a tangible environmental impact through your work.
About This Role
As a Solutions Engineer at Swiftly, you will be the technical bridge between Swiftly's innovative transit solutions and the agencies that need them. You'll lead product demos, build business cases, and drive revenue growth by showing how Swiftly can solve real-world transit challenges. This role is perfect for someone who loves transit and wants to use their technical and strategic skills to help agencies modernize and improve their operations.
💡 A Day in the Life
A typical day might start with a virtual meeting with an Account Executive to strategize for an upcoming demo, then dive into customizing a product demonstration for a transit agency's specific needs. In the afternoon, you might run a webinar or workshop for a client, followed by analyzing agency data to build a compelling business case. You'll also spend time traveling to on-site workshops or industry events, where you'll represent Swiftly and network with transit professionals.
🚀 Application Tools
🎯 Who Swiftly, Inc Is Looking For
- Has 3+ years of hands-on experience working at or with a transit agency, understanding their daily operations, pain points, and data needs.
- Possesses deep knowledge of transit data standards (GTFS, GTFS-RT, SIRI) and how they are used in passenger information and planning systems.
- Demonstrates strong analytical and problem-solving skills, with the ability to translate complex technical concepts into clear business value for non-technical audiences.
- Thrives in a collaborative environment, working closely with Account Executives to develop and execute winning strategies, and is comfortable with monthly travel to meet clients and attend events.
- Is genuinely passionate about public transit and its role in creating sustainable, equitable cities, and can communicate that passion in presentations and workshops.
📝 Tips for Applying to Swiftly, Inc
In your resume and cover letter, highlight specific examples of how you've worked with transit agencies, including any projects involving GTFS or other data standards. Quantify the impact where possible (e.g., 'Improved on-time performance by 15% by analyzing GTFS-RT data').
Tailor your application to address how your experience aligns with Swiftly's mission of enhancing transit efficiency to boost ridership and reduce emissions. Show that you understand their product's value proposition.
Since the role involves partnering with Account Executives, demonstrate your ability to work in a sales-oriented environment. Provide examples of how you've supported sales processes, built business cases, or delivered technical presentations to clients.
Mention your willingness to travel monthly and provide examples of times you've successfully managed multiple projects or clients in a dynamic environment.
Showcase your communication skills by writing a concise, well-structured cover letter that avoids jargon and clearly explains how your technical expertise translates into business outcomes for transit agencies.
✉️ What to Emphasize in Your Cover Letter
['Express your genuine love for transit and your understanding of the challenges transit agencies face, such as ridership decline and operational inefficiencies.', "Highlight your experience with transit data standards and how you've used them to solve problems or improve services.", 'Emphasize your ability to build relationships and influence stakeholders, as the role requires collaborating with Account Executives and presenting to agency decision-makers.', "Connect your personal values to Swiftly's mission of reducing urban emissions, showing that you're not just looking for any job but specifically want to contribute to this cause."]
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Familiarize yourself with Swiftly's products (e.g., Swiftly Real-Time, Swiftly Analytics) and how they are used by transit agencies to improve operations and passenger experience.
- → Read recent news or case studies about Swiftly's partnerships with transit agencies to understand the types of problems they solve and the results they achieve.
- → Understand the competitive landscape in transit technology, such as other companies offering real-time tracking or passenger information systems, and how Swiftly differentiates itself.
- → Research current trends in public transit, such as the impact of COVID-19 on ridership and the push for more sustainable transportation, to speak knowledgeably about the industry context.
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Avoid sending a generic cover letter that doesn't mention Swiftly or transit specifically. This role requires a deep passion for transit, so show that you've done your homework.
- Don't underestimate the importance of data standards. If you lack direct GTFS experience, make sure to highlight any related data analysis or API integration work that demonstrates your ability to learn quickly.
- Avoid being too technical in interviews. While technical skills are important, this role is about translating technical solutions into business value, so practice explaining complex concepts in simple terms.
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!