Services Desk Advisor

• Manage all professional services opportunities by classifying calls and email inquiries from sales and customers, ensuring real-time updates in internal systems.
• Work with sales representatives to select and position calculated services, describe service outcomes, and inform them of alternative or additional services.
• Document customer requirements and transition high-value service opportunities to the Solution team for further development.
• Build rapport with sales and other groups through friendly communication, collaborate to improve processes, and proactively educate sales on service offerings.

This role enables Hitachi's customers to leverage data-driven solutions, helping businesses automate, optimize, and innovate, ultimately contributing to positive societal impact through technology.

• Bachelor’s degree in computing or business with a computing-related minor.
• One or more years of experience in technical sales, inside sales, or telemarketing.
• Business proficiency in English and preferably one additional language (German, French, Italian, Spanish).
• Capable of leveraging CRM software and common computer software (PowerPoint, MS Word, Outlook, MS Excel).

Industry-leading benefits, support, and services for holistic health and wellbeing. Flexible arrangements for work-life balance. Equal opportunity employer.

Hitachi Vantara is a global data infrastructure company that empowers businesses to become data-driven leaders, creating positive impact on industries and society through innovation and engineering excellence.