Senior Product Manager

About the Role

The successful candidate will be responsible for delivering exceptional value and impact to clients and their end-users by navigating a product delivery team and coordinating interactions with various stakeholders.

Responsibilities

• Develop a deep understanding of Amber, energy device optimisation, end-user customer needs, and each client's strategic context, and then navigate a product delivery team towards delivering incredible value and impact for the client and their end-users.
• Serve as the primary point of contact for client delivery teams and coordinate interactions.
• Understand end-user and utility partner needs, create requirements and manage the resulting engineering backlog.
• Create plans, define success metrics, agree timelines and allocate resources in collaboration with internal and external stakeholders.
• Build, coordinate and motivate Amber's project team (tech, product and commercial).
• Track delivery against the plan and success metrics, course correct as needed and communicate progress to our clients, stakeholders and teams.
• Maintain an intimate understanding of Amber's product and tech to provide our clients guidance and support.
• Lead end-to-end delivery from scoping through to post-launch optimisation and scaling, ensuring product success in-market.
• Understand the client's strategic context and articulate how Amber can help them achieve their goals.
• Represent the client within Amber: monitor product quality, provide feedback to the development team and implement improvements.
• Work closely with Amber's Australian product and engineering teams to shape their roadmaps.
• Coordinate product requirements across multiple utility partners to ensure scalable, repeatable solutions.
• Contribute to shaping Amber's Utility product strategy, ensuring coherence between markets and driving continuous improvement in product-market fit.

Requirements

No specific requirements are mentioned in the job description.

Benefits

No benefits are mentioned in the job description.

This role sits at the heart of Amber's mission to accelerate the transition to 100% renewables. Your work will have a direct impact on reshaping the energy industry and empowering customers to take control of their energy usage.

• 5 years experience in a product manager, solution implementation or technical product management role.
• Experience with the energy, B2B SaaS, energy device (e.g. EVs, residential batteries, PV) or similar industries.
• Track record building and nurturing effective client relationships, at any level, up to and including exec.
• Comfortable blending internal agile ways of working with clients' enterprise-style delivery cycles.
• Experience delivering successful technology deployments to corporate clients.
• Bias towards action, with proven ability to navigate complexity to deliver outcomes.
• Strong written and verbal communication with the ability to translate between technical and non-technical stakeholders.
• Highly analytical, analysing various data structures and types to identify trends and drive decisions.
• Naturally organised with a high degree of attention to detail.
• Comfortable working in a fast-paced, scale-up environment.
• Comfort working at both strategic and delivery levels (balancing roadmap vision with hands-on execution).

• We're committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.
• You'd be a part of a rapidly growing global team of over 175 shaping the future of household and grid energy use.
• Flexible working hours & remote working.
• Employee Stock Options (ESOP) in Amber Electric.
• Employment and leave entitlements as per your local country.
• An external Employee Assistance Plan for mental health support.
• Annual Learning & Development budget to support your personal growth.
• Annual company conference in Melbourne, Australia.

Amber is an entirely new way of thinking about buying, banking and selling energy where home energy technology works to put money back in customers' pockets and accelerate the renewable energy transition. We're an Australian headquartered company, where we are both an energy technology company and a utility providing energy directly to households and small businesses.