Senior Digital Product Owner

• Lead the development, enhancement, and management of high-impact digital products such as Payments & Collections, CSAT experiences, and Energy Manager solutions.
• Define product vision, manage and prioritize the product backlog, and deliver solutions that increase digital adoption, improve satisfaction, and streamline customer journeys.
• Act as a single, aligned voice across multiple states, ensuring consistency while adapting to local requirements, and drive data-driven decision-making and continuous improvement.

This role shapes the digital experience for over 3 million U.S. customers, driving digital adoption and satisfaction while supporting the transition to renewable energy through innovative digital solutions.

• Graduate degree (or equivalent) in a Technology or Digital field, plus 7-10 years of relevant experience in a Digital Retail environment across more than one functional area.
• Experience in creating strong customer centric propositions and products and project management.
• Excellent written and verbal communication skills; strong business acumen and analytical skills; ability to manage complex issues and synthesize into a clear strategic vision.

• Competitive benefits and growth opportunities
• Generous performance-based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career-advancement pathways
• Salary range: CT: $128,320 - $160,400; NY/ME: $116,640 - $145,800

Avangrid, a member of the Iberdrola Group, is a global energy leader and the world's largest producer of wind power, serving over 100 million customers worldwide. The company focuses on sustainable energy and digital transformation.