Salesforce Product Owner / Business Analyst

• Partner with clients, the Project Manager, and team of Engineers to define each client's Quarterly Priorities and ensure alignment on success criteria.
• Own the product backlog: lead requirement gathering, document projects into Epics and User Stories, and maintain prioritized backlogs ready for Sprint Planning.
• Lead client communication and expectation management, including prioritization decisions, sprint reviews, and risk escalation.
• Support user adoption and change management, including UAT, training, and system rollouts.

This role enables nonprofit organizations to leverage Salesforce effectively, improving their data management and measurement capabilities, which directly supports their community-building and impact goals.

• 3+ years as a Salesforce Business Analyst or Product Owner.
• 1+ years experience with Salesforce NPSP or Nonprofit Cloud in a consulting context.
• 1+ years working directly with nonprofit organizations and change management experience.
• Demonstrated experience with Agile/Scrum, defining KPIs, and managing ambiguous projects.

Compensation: $100,000-$120,000/year depending on experience. Full-time W2 employee position for a term of 5 months with potential to convert to ongoing role. Benefits include no-premium healthcare, unlimited PTO, team retreats, paid parental leave, and professional development.

OpenTent is a Salesforce consulting company exclusively supporting nonprofit clients, building customized data tools and strategies to make their work easier and more impactful.