Operations Manager

Core responsibilities:

• Oversee finance operations, including subscription renewal management
• Fulfill equipment sales orders, including processing orders, handling some partner integration tasks, and sending invoices
• Manage procurement/fulfillment relationships for equipment sales associated with commercial system monitoring orders
• Help implement AI-based functions to reduce repetitive operations tasks while ensuring quality customer support, both in external platforms like Zendesk and in our own app
• Conduct tax reporting, including sales tax reporting
• Improve contract management, using automations
• Manage our relationship with our external bookkeeping consulting firm
• Oversee some Human Resources functions, using tools like Gusto and Workable

This role facilitates the transition to renewable energy by enabling stakeholders to realize the full value of their renewable energy systems through efficient operations management.

Required skills and qualifications:

• Resourceful approach to operations in a small technology/software company context, with experience scaling operations to ensure quality as customer base grows
• Familiarity with a range of different sales and finance operations responsibilities
• Facility in detail-oriented work with data including using advanced software tools
• Proficiency using web-based business tools like Zendesk, Google Workspace
• Excellent writing and communication skills
• Sustainability mindset, as an intrinsic commitment in your life that you are motivated to bring to all aspects of operations
• Strong, intuitive sense of integrity and ethics

Compensation and perks:

• Flexible Healthcare Coverage
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)

PowerDash is on a mission to facilitate the transition to renewable energy by enabling stakeholders to realize the full value of their renewable energy systems. As a B Corp, they strive to deliver an excellent customer experience, treat employees well, and act as stewards of the environment.