Customer Success Representative

As a Customer Success Representative, you will be responsible for:

• Driving overall customer satisfaction and long-term success
• Minimizing customer churn through proactive engagement and support
• Identifying and pursuing opportunities for account growth
• Developing customers into positive external references and advocates

This role contributes to the global energy transition by ensuring customers receive maximum value from solar power technology, helping accelerate the adoption of clean energy solutions worldwide.

Key qualifications and requirements:

• Minimum 5+ years of relevant experience
• High school diploma
• Ability to present robotic inspection findings to customer teams
• Experience with data-driven discussions and customer account management

Nextpower offers a comprehensive benefits package including:

• Health care coverage, dental and vision
• 401(K) participation with company matching
• Company paid holidays with unlimited paid time off
• Generous discretionary company bonuses
• Life and disability protection
• Potential stock compensation for certain positions
• Annual salary range: $55,000 - $70,000 (Applicable to California)

Nextpower is driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale solar power plants, building the foundation for the world's next generation of clean energy infrastructure.