Chief Operating Officer (COO)

• Serve as senior operating partner to the CEO and CBDO, translating strategic vision into operational reality and maintaining the company’s operating cadence through OKRs and KPI dashboards.
• Oversee day-to-day operations across Client Services, Marketing, Finance, HR, and IT, driving both measurable social impact and revenue growth.
• Lead the integration of SafetyNexus (AI sister company) into pricing, sales enablement, onboarding, and LCV measurement, and drive agentic AI transformation across operations.
• Drive change management to transition from a training-focused to a systems-change organization while preserving a high-retention culture.

This role directly operationalizes the Safe & Together Model, which keeps children safe with protective parents by centering survivor safety, perpetrator accountability, and systemic responsibility, thereby transforming how systems respond to domestic abuse globally.

• 10+ years in senior operations, including 5+ years as COO, VP, or GM in a multi-country business.
• Proven change-management track record in founder-led organizations; strong financial and analytical discipline with P&L management.
• Experience deploying agentic AI and workflow automation at scale; proficiency in HubSpot, Google Workspace, MS Office.
• Relational and community-centered leadership with cultural humility and sector sensitivity to gender-based violence.

Competitive compensation commensurate with experience; fully remote, family-friendly culture with near-100% annual retention; annual learning stipend and support for professional development; work that matters alongside colleagues across multiple countries.

Safe & Together Institute is a fully remote, global social enterprise transforming how systems and professionals respond to domestic abuse in families with children, using the evidence-based Safe & Together™ Model adopted across child protection, family law, and women-sector agencies in the US, UK, Australia, Scotland, and beyond.