Application Guide

How to Apply for Chief Operating Officer (COO)

at Safe and Together Institute

🏢 About Safe and Together Institute

Safe & Together Institute is a fully remote global social enterprise transforming how systems respond to domestic abuse through the evidence-based Safe & Together™ Model. Working here means joining a mission-driven team that blends social impact with operational excellence, operating across the US, UK, Australia, and Scotland.

About This Role

As COO, you'll serve as the senior operating partner to the CEO and CBDO, translating strategic vision into operational reality. This role is pivotal in driving change from a training-focused to a systems-change organization while integrating AI (SafetyNexus) and overseeing day-to-day operations across Client Services, Marketing, Finance, HR, and IT.

💡 A Day in the Life

Your day might start with a virtual check-in with the CEO to align on strategic priorities, followed by reviewing OKR dashboards with department heads across Client Services and Finance. Afternoons could involve leading a cross-functional project to integrate SafetyNexus into sales enablement, then participating in a community call with partner agencies in Australia to ensure cultural alignment.

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Interview Prep

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🎯 Who Safe and Together Institute Is Looking For

  • Proven senior operations leader with 10+ years experience, including 5+ as COO, VP, or GM in a multi-country, founder-led organization.
  • Strong financial and analytical discipline with P&L management experience and a track record of driving measurable social impact alongside revenue growth.
  • Experience deploying agentic AI and workflow automation at scale, with proficiency in HubSpot, Google Workspace, and MS Office.
  • Relational and community-centered leader with cultural humility and sensitivity to gender-based violence, able to maintain a high-retention culture during change.

📝 Tips for Applying to Safe and Together Institute

1

Highlight your experience in founder-led organizations and how you've managed change while preserving culture—this is critical for their transition.

2

Showcase specific examples of deploying AI or automation tools to improve operations, especially in a social enterprise or multi-country context.

3

Demonstrate your understanding of the Safe & Together Model or similar evidence-based frameworks in domestic abuse response.

4

Quantify your impact in previous roles, especially around revenue growth, operational efficiency, and social outcomes.

5

Tailor your resume to emphasize remote work experience and cross-cultural leadership across US, UK, Australia, and Scotland.

✉️ What to Emphasize in Your Cover Letter

['Your passion for gender-based violence prevention and systems change, linking it to your operational expertise.', 'Concrete examples of leading change management in a founder-led, mission-driven organization.', "How you've used AI and data to drive operational transformation and measurable impact.", 'Your ability to balance social mission with financial sustainability, including P&L responsibility.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Study the Safe & Together Model in depth—understand its core principles and how it's applied across child protection, family law, and women's services.
  • → Review the institute's annual reports or impact metrics to understand their current scale, revenue streams, and social outcomes.
  • → Research SafetyNexus—their AI platform—and think about how it could be integrated into pricing, onboarding, and customer lifecycle.
  • → Read about the CEO and CBDO's backgrounds to understand their leadership style and strategic priorities.
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💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe a time you led a major change initiative in a founder-led organization. How did you manage resistance and preserve culture?
2 How would you approach integrating an AI sister company (SafetyNexus) into existing operations and sales processes?
3 Walk us through how you've used OKRs and KPIs to drive accountability and results in a multi-country, remote team.
4 What is your experience with gender-based violence or working in the domestic abuse sector? How do you ensure cultural humility?
5 How would you balance social impact goals with revenue growth, and how do you measure success beyond financial metrics?
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⚠️ Common Mistakes to Avoid

  • Don't focus solely on for-profit experience without connecting it to social mission and sector sensitivity.
  • Avoid generic change management stories—tailor examples to remote, multi-country, founder-led environments.
  • Don't overlook the AI component—failing to address your experience with agentic AI or automation will weaken your application.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Safe and Together Institute!

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