Technology Operations Director

ABOUT Resources Legacy Fund (RLF): Resources Legacy Fund builds the architecture behind lasting environmental progress. From climate resilience to land and water conservation to community well-being, we help visionary ideas take shape—offering the steady support and strategic know-how to turn complex challenges into collective victories. We deliver transformative outcomes for our planet and its people through trusted partnerships and creative campaigns. Rooted in California and expanding across Western North America and beyond, we have a 25-year track record of supporting initiatives at every scale. We also host fiscally sponsored projects that reach across the globe, reinforcing the efforts of change makers worldwide. Addressing three interconnected crises — climate change, biodiversity loss, and environmental injustice — requires creativity, collaboration, and fast reflexes. With deep operational expertise and the confidence of donors and partners, we enable lasting solutions to rise. Position Summary: The Technology Operations Director is responsible for ensuring RLF, FBF, and SAF have the technology, operations, and systems needed to support their missions. Reporting to the Chief of Staff and Operations and serving as a member of the leadership team, the Technology Operations Director provides strategic leadership over information technology and cybersecurity, with a particular focus on building a vision for and moving large-scale technology and systems projects from concept to completion. The Director serves as a trusted advisor to the organization and its fiscally sponsored projects, bringing an operational and technology lens to organizational decision-making. They balance innovation, flexibility, and speed with security, discipline, and care, helping RLF grow and deliver complex grantmaking and fiscal sponsorship services, support a “remote-first” staff, and achieve programmatic outcomes. This is a full-time, exempt position that can be performed remotely within the U.S. Travel is required quarterly for meetings, conferences, and staff retreats. Duties Include: Technology & Systems Leadership Serve as the organization's lead on major technology and systems initiatives. Develop and align long-term technology and operational goals and projects with organizational objectives and strategy; build the roadmaps, timelines, and change-management plans needed to deliver them. Serve as a cross-functional partner to other directors and fiscally sponsored project staff in selecting and utilizing tech platforms. Manage technology to support evolving business needs; maintain knowledge of emerging trends and tools to enhance productivity. Identify new operational system needs, including systems and processes to support connectivity in a remote-first workplace. Manage information technology contractors and support services. Oversee CRM/database (Salesforce) design, maintenance, and management, in partnership with the Director of Grants Management and the Director of Development. Advance the technological fluency of staff. Cybersecurity and Risk Management Devise security policies, procedures, hardware, and software solutions to mitigate cybersecurity and other enterprise risks. Drive data privacy compliance and business continuity/disaster recovery planning. Advise organizational leadership on technology strategy, operational risk, and resource allocation. In compliance with RLF policies and procedures, perform technological tasks necessary for the protection of data. Facilities Oversight Oversee staff managing the RLF satellite office in Sacramento and approximately five additional leases. Oversee staff managing co-working locations. Play a supportive role on staff retreats and other in-person connections. In collaboration with Human Resources, oversee RLF's health and safety programs. Leadership & Cross-Functional Collaboration Provide oversight and management of RLF's technology and operations budget. Serve as a member of the organizational Leadership Team. Build strong working relationships across the organization to ensure technology and operational solutions serve the varied needs of each team. Act as a trusted advisor and translator between technical/operational teams and non-technical staff and leadership. Qualifications: Note: These qualifications are guidelines, not hard and fast rules, so if you have 75% of the qualifications listed, we encourage you to apply. Experience can include paid and unpaid experience, including volunteer work and lived experiences that helped you to build the competencies, knowledge, and skills needed for this position. Applying gives you the opportunity to be considered. 10+ years leading and managing technology and/or operations teams, with at least 5 years in a director-level or above role; nonprofit or mission-driven sector experience preferred. Demonstrated ability to move complex technology and systems projects from planning through implementation and adoption (e.g., ERP, CRM/Salesforce, financial systems, infrastructure migrations) at organizations of comparable size (50–200 staff) or larger. Experience leading the development and implementation of an organization-wide cybersecurity/data protection policy, with direct experience managing security incidents, vendor risk assessments, and compliance with relevant data protection standards. Hands-on experience evaluating and implementing enterprise software platforms, including grants management systems or other CRMs; Salesforce experience strongly preferred. 3+ years experience preferred working with a fiscal sponsor organization or comparable multi-entity structure, with direct exposure to how technology, operations, and facilities needs vary across sponsored projects with distinct programs, funding sources, and compliance requirements. Experience managing vendor relationships/contracts (IT, real estate, professional services) with demonstrated negotiation outcomes. Experience directly supervising staff and teams. Ability to handle sensitive personnel or organizational matters. Experience presenting to or advising senior leadership/board-level audiences. Experience operating in a remote-first or hybrid and growth-stage organization. A commitment to a work environment free from discrimination, where all team members feel welcomed, valued, and respected. Positive attitude and a commitment to being part of and building a positive work environment. Commitment to Nondiscrimination: We are committed to providing a work environment free from discrimination, where all team members feel valued, respected, and included. We know that our work is enriched by the varied voices and perspectives of every staff and board member, so we are committed to making an earnest effort to recruit, welcome, train, develop, and retain talented individuals from all backgrounds. We believe that a welcoming culture expands our creative capacity to do our work and achieve greater outcomes for people and the natural world.