Technical Services Specialist

• Provide comprehensive technical support to Nextracker's global customers on industrialization, mechanical, electrical, quality, communication, and installation issues.
• Develop deep understanding of system components, evaluate field issues, identify root causes, and implement corrective actions.
• Collaborate with cross-functional teams to improve product quality and customer experience, and serve on the Remote Monitoring Team.

This role directly supports the global transition to clean energy by ensuring Nextracker's solar tracking systems operate reliably and efficiently, maximizing solar power plant performance and contributing to a sustainable energy future.

• Bachelor’s Degree in Engineering (Electrical, Mechanical or equivalent) or IT, or 10+ years experience with industrial control systems.
• Strong knowledge of Ethernet networks, IP devices, remote access, VPN, wireless technologies, and cybersecurity best practices.
• Customer service experience (minimum 1 year) and strong troubleshooting/problem-solving abilities.
• Proficient in standard business systems (Word, Excel, PowerPoint, Outlook) and safe use of hand tools.

Compensation and benefits not specified in the posting. The role offers the opportunity to work with cutting-edge solar technology and contribute to the global energy transition.

Nextracker (Nextpower) is driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale solar power plants, enabling faster project delivery and higher performance.