Technical Program Manager

• Own end-to-end delivery of complex, large-scale customer programs, including multi-site, multi-product, and highly customized deployments, ensuring successful execution from kickoff through long-term support and customer satisfaction.
• Lead program strategy and planning by defining timelines, milestones, resource allocation, and risk mitigation plans across concurrent initiatives, aligning execution with both customer goals and company objectives.
• Serve as the primary customer-facing program leader and trusted advisor, proactively guiding customers through technical and operational challenges while delivering strategic recommendations.
• Work closely with engineering and product teams to ensure customer solutions are configured correctly and delivered on time according to the customer’s specific site requirements.

Phaidra's AI-powered control systems reduce energy consumption and improve efficiency in industrial facilities, directly contributing to climate change mitigation by lowering carbon emissions from factories, power plants, and buildings.

• 5+ years of technical program or project management experience, with demonstrated ownership of complex, cross-functional initiatives.
• Proven ability to independently lead large-scale, technically complex customer programs with high levels of ambiguity.
• Strong experience working with enterprise customers and distributed, cross-functional teams.
• Demonstrated expertise in at least two of the following domains: data centers, industrial controls and automation systems, HVAC and mission-critical cooling systems, AI/Machine Learning applications in industrial environments.

Competitive compensation & meaningful equity; medical, dental, and vision insurance; unlimited paid time off with a required minimum of 20 days per year; paid parental leave; flexible stipends for workspace, well-being, and professional development; company MacBook. Base salary ranges (annual): Senior Level (US) $97,240 - $171,600 USD; Mid-Level (US) $76,840 - $135,600 USD; Senior Level (Canada) $87,800 - $179,573 CAD; Mid-Level (Canada) $69,371 - $141,900 CAD.

Phaidra builds AI-powered control systems for the industrial sector, using reinforcement learning to enable industrial facilities to automatically learn and improve over time, reducing energy consumption and operational inefficiencies.