ServiceNow Global Solution Architect

• Lead the solution, design, development, testing, and deployment of ServiceNow modules in compliance with required system processes and procedures.
• Assume full ownership of solution and manage small to mid-size projects from planning through implementation, including resourcing, solution design, development, testing, and handover to support teams.
• Collaborate with cross-functional teams and stakeholders to frame, structure, and prioritize business data needs, and deliver high-quality products consistently on schedule and on budget.

This role enables Hitachi Energy to optimize its IT service management and enterprise processes, driving efficiency and digital transformation that supports the company's mission of delivering sustainable energy solutions.

• Bachelor’s degree or equivalent in Engineering, Data Science, Mathematics or a related field plus 9 years of experience as an architect on ServiceNow platform (or Master’s plus 7 years).
• Technical expertise with ServiceNow modules including ITOM, IRM, TPRM, HRSD, SAM, HAM, ITSM, and CMDB.
• Demonstrated knowledge of JavaScript, JSON, XML, CSS, HTML, REST APIs, databases, and ServiceNow development (Flow Designer, UI Builder, Scoped applications, Integration Hub).
• Experience managing stakeholders and working with cross-functional teams including infrastructure, network, information security, enterprise applications, and business users.

Salary range: $190,819 - $250,950 per year (California office). Eligible for variable pay program. Equal opportunity employer.

Hitachi Energy is a global technology company that advances a sustainable energy future for all, serving customers in the utility, industry, and infrastructure sectors.