How to apply for Service Techniker:in Photovoltaik (f/m/x)

About Otovo

Otovo is a renewable energy company founded in Norway in 2016. It focuses on installing photovoltaic systems for private households and has been active in Germany since 2021. The company aims to make solar energy accessible, cost-effective, and uncomplicated.

About the role

This role involves diagnosing, maintaining, and repairing photovoltaic systems, battery storage, EV charging stations, and related electrical components. You will also handle commissioning, updates, and direct customer communication. The position is remote and full-time, with a focus on ensuring reliable energy systems for homeowners.

A typical day

A typical day might involve traveling to customer sites to diagnose and repair photovoltaic systems, batteries, or EV chargers. You could also perform routine maintenance, commission new installations, and update systems. You would document your work and communicate with customers to explain issues and solutions.

Who Otovo is looking for

• Has hands-on experience with photovoltaic systems, battery storage, and EV charging stations.
• Is skilled in electrical diagnostics, maintenance, and repair, including wiring, inverters, and grounding checks.
• Comfortable with direct customer contact, explaining errors, and providing solutions.
• Can document work accurately and follow up on service reports.

Tips for this application

• Highlight specific experience with photovoltaic systems, battery systems, and EV charging stations in your resume.
• Mention any certifications or training in electrical work, especially related to solar installations.
• Emphasize your ability to work independently and manage customer interactions remotely.
• Include examples of commissioning or troubleshooting tasks you have performed.
• Show familiarity with German electrical standards and regulations for solar installations.

What to cover in your cover letter

['Your hands-on experience with photovoltaic systems and related electrical components.', 'Your ability to diagnose and repair issues efficiently, with examples.', 'Your customer service skills and experience explaining technical issues to non-technical clients.', "Your understanding of Otovo's mission to make solar energy accessible and uncomplicated."]

Research before applying

• Learn about Otovo's history, especially its expansion into Germany and its service model.
• Understand the typical residential solar installations Otovo handles and common issues.
• Check Otovo's website and press releases for recent news or updates.
• Research German regulations and standards for photovoltaic installations and electrical work.

Likely interview topics

Based on the job description, expect questions about:

• Describe a time you diagnosed and fixed a complex issue with a photovoltaic system.
• How do you ensure safety and compliance when performing electrical work on solar installations?
• Explain how you handle a customer who is upset about a system failure.
• What steps do you take when commissioning a new photovoltaic system?
• How do you stay updated on new technologies and regulations in the solar industry?

Common mistakes to avoid

• Not providing concrete examples of past work with photovoltaic systems or electrical repairs.
• Ignoring the customer service aspect of the role in your application.
• Failing to mention any relevant certifications or technical training.