How to apply for Service Project Manager

About HITACHI ENERGY

Hitachi Energy is at the forefront of advancing sustainable energy systems, driving the global transition to a carbon-neutral future. With a strong focus on innovation and reliability, the company offers a dynamic remote work environment where you can contribute to cutting-edge transformer service projects. Joining Hitachi Energy means being part of a mission-critical team that powers the energy transformation.

About the role

As a Service Project Manager, you will lead multiple service projects and SLAs from initiation to close-out, ensuring safe, on-time, and on-budget delivery. This role is impactful because you will directly support the reliability of transformer assets, which are vital to grid stability and renewable energy integration. By coordinating cross-functional teams and managing complex supply chains, you will drive business growth while maintaining high standards of quality and HSE.

A typical day

A typical day starts with checking project dashboards and emails, then leading a virtual stand-up with your service teams across the UK. You'll review progress on transformer maintenance SLAs, resolve supply chain issues, and hold a call with the sales team to discuss upcoming opportunities. Afternoons are spent updating risk registers, preparing monthly client reports, and ensuring compliance with HSE standards.

Who HITACHI ENERGY is looking for

• Proven project engineering background in the energy sector, with deep expertise in transformers (e.g., power, distribution, or dry-type).
• Demonstrated success managing high-value projects end-to-end, including budget, timeline, and stakeholder accountability.
• Strong knowledge of contractual obligations, SLAs, HSE regulations, and supply chain management within a service context.
• Ability to collaborate with sales and tendering teams to identify growth opportunities and prepare competitive proposals.

Tips for this application

• Tailor your CV to highlight transformer-specific project experience, including project values, scope, and your direct responsibilities.
• Use quantifiable achievements (e.g., 'Delivered 5 transformer service projects worth £2M+ within 10% of budget').
• Emphasize your understanding of SLA management and how you've ensured compliance in previous roles.
• Mention any experience with remote or distributed teams, as this role is fully remote.
• Research Hitachi Energy's sustainability goals and link your project management style to their carbon-neutral mission.

What to cover in your cover letter

["Your hands-on experience with transformer service projects and how you've managed SLAs and budgets.", 'Your ability to balance technical requirements with commercial acumen, especially in a service context.', "How you align with Hitachi Energy's commitment to safety, quality, and sustainability.", 'Your collaborative approach with sales teams to drive business growth while maintaining project excellence.']

Research before applying

• Review Hitachi Energy's recent press releases on transformer innovations and sustainability initiatives (e.g., eco-friendly transformers).
• Understand their 'Service 360' or similar service offerings for transformers to speak their language.
• Check their latest annual report to see how service projects contribute to their carbon-neutral goals.
• Familiarize yourself with their remote work culture and tools they use for virtual collaboration (e.g., Teams, SAP).

Likely interview topics

Based on the job description, expect questions about:

• Describe a complex transformer service project you managed, including challenges and how you overcame them.
• How do you ensure HSE compliance across multiple remote service sites?
• Walk us through your process for managing a high-value SLA from contract review to delivery.
• How have you collaborated with sales and tendering to win new service contracts?
• What strategies do you use to keep projects on schedule and within budget while managing supply chain risks?

Common mistakes to avoid

• Downplaying the importance of transformer-specific experience – it is essential, not optional.
• Focusing only on project management without demonstrating technical understanding of transformers.
• Ignoring the remote aspect – failing to show you can self-manage and communicate effectively in a remote setting.