Senior UX Researcher

• Lead end-to-end research across the Financial Reporting product portfolio, from discovery through evaluative studies.
• Design and execute qualitative, quantitative, and experimental research strategies that inform product direction, roadmap decisions, and customer value.
• Partner with Product Management, Design, Engineering, and executive stakeholders to identify opportunities, reduce product risk, and translate findings into actionable recommendations.
• Develop research methods for AI-powered experiences, including approaches for evaluating trust, usability, adoption, and human-AI interaction.

This role helps shape how AI-enabled experiences are researched, evaluated, and brought to market, ensuring that Workiva's products are user-centered and trustworthy, ultimately enabling organizations to navigate uncertainty and maintain trust.

• Bachelor’s degree in Human-Computer Interaction, Psychology, Human Factors, Cognitive Science, Social Sciences, or a related field, or equivalent practical experience.
• 5+ years of experience conducting UX research for digital products in a product-driven environment.
• Strong proficiency in both qualitative and quantitative research methodologies.
• Experience researching AI-powered or Generative AI product experiences.

Salary range in the US: $111,000.00 - $178,000.00. Discretionary bonus typically paid annually. Restricted Stock Units granted at time of hire. 401(k) match and comprehensive employee benefits package. Remote work opportunity available.

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Their AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation.