Senior Manager, Digital Experience & Front-Office Applications

• Own and prioritize the front-office application roadmap, including e-commerce, customer portals, and shared services platforms, ensuring alignment to business value and capacity.
• Lead execution and delivery of front-office initiatives with predictable outcomes across cost, schedule, quality, and operational performance.
• Serve as the single point of accountability for front-office application health, availability, performance, and delivery outcomes.
• Manage vendor and implementation partners with a strong bias toward milestones, outcomes, quality, and cost discipline.

This role enables ERMCO to deliver reliable, high-quality electrical solutions that power homes, businesses, and communities, supporting grid modernization and the energy transition for a sustainable future.

• Bachelor’s degree in Information Technology, Engineering, Business, or a related field.
• 8+ years of experience leading application delivery and operations in a manufacturing or enterprise environment.
• Demonstrated success delivering customer- or employee-facing digital applications at enterprise scale.
• Strong experience leading through vendors and system integrators, with measurable delivery outcomes.

Remote within select US states; relocation assistance provided. Compensation details not specified.

Electric Research and Manufacturing Cooperative, Inc. (ERMCO) is the leading manufacturer of distribution transformers and engineered electrical solutions, serving electric utilities, OEMs, and industrial customers across North America, committed to safety, operational excellence, and supporting grid modernization and energy transition.