Senior Account Manager (f/m/x) - remote

• Take ownership of a defined seller portfolio, focusing on growing accounts and unlocking new opportunities across countries, categories, and products.
• Build and maintain strong relationships with sellers, acting as their trusted partner while representing refurbed’s position.
• Serve as a problem-solver and advocate for accounts, collaborating with internal teams to drive innovation.
• Analyze performance and identify growth levers to help sellers maximize their potential on the platform.

This role directly contributes to making sustainable consumption the easy choice by enabling customers to buy refurbished products up to 40% cheaper while significantly reducing CO₂ emissions, thereby promoting a circular economy.

• University degree with at least 5 years of experience in Account Management, ideally with marketplace businesses.
• Professional command of German and English, able to negotiate in both languages at c-level.
• Proven experience in managing and growing accounts, driving performance improvements, and coordinating operational projects with a hands-on mentality and entrepreneurial mindset.
• Tech and AI-first mindset with strong critical thinking skills.

Fully remote setting with option to work from Vienna office; up to two months of workation per year; dedicated learning budget; mental health support via Likeminded; internal workshops; office weeks three times a year; flat hierarchies; high visibility with leadership; attractive personal growth path.

refurbed is Europe’s fastest-growing marketplace for refurbished products, active in 12 European countries, with a mission to make sustainable consumption the easy choice by offering products up to 40% cheaper while significantly reducing CO₂ emissions.