Remote Supervision Coordinator

• Monitor and supervise autonomous robot activities in real time to ensure safe and efficient operations.
• Communicate with restaurants, merchants, and customers to resolve operational issues.
• Document, track, and report incidents accurately and in a timely manner.
• Test product functions and features to identify bugs and operational gaps, and support special trials and pilot programs.

This role ensures the safe and efficient operation of autonomous delivery robots, reducing congestion and emissions by replacing car-based deliveries, and making delivery services more accessible to communities.

• 2+ years of experience in operations, customer support, logistics, or a similar fast-paced environment.
• Experience using computers and web-based tools in a professional setting.
• Strong attention to detail with ability to monitor and manage multiple tasks simultaneously.
• Clear written and verbal communication skills.

Compensation and perks not specified. Work onsite with movement between depots and deployment zones; occasional evenings and weekends required.

Serve Robotics is reimagining urban delivery with personable sidewalk robots, aiming to take deliveries off congested streets and make them available to more people while benefiting local businesses.