Reality Capture Consultant

• Act as the trusted advisor for key accounts, building and maintaining strong relationships, synthesizing their business needs, and communicating these insights across internal stakeholders.
• Conduct regular high-touch customer activities, such as calls, service reviews, and enablement sessions, to deepen engagement and ensure satisfaction.
• Proactively identify opportunities to increase adoption, usage, or growth within assigned accounts.
• Oversee the onboarding process, ensuring smooth early adoption and guiding customers toward achieving measurable success.

This role enables SMB customers to fully leverage NavVis reality capture solutions, driving adoption and ensuring customer success, which in turn helps organizations improve their operations and efficiency through advanced technology.

• 3+ years of experience in B2B customer success, account management, or consulting.
• Proven track record of building trusted relationships with B2B clients and delivering measurable business value.
• Familiarity with the technology, geospatial, or AEC industries.
• Exceptional organizational, interpersonal, and communication skills.

Competitive compensation package including base salary $57,800 – $98,260 per year, OTE $68,000 – $115,600. Benefits include 15 days vacation, 11 public holidays, flexible working hours, hybrid work setup, health/vision/dental insurance, 401k matching up to 4%, paid parental leave, and up to $4,500 employee referral bonus.

NavVis provides reality capture hardware and software solutions that enable businesses to digitize their physical spaces, driving innovation and efficiency in the geospatial and AEC industries.