Application Guide
How to Apply for Product Associate/Manager, Training and Enablement
at GiveDirectly
🏢 About GiveDirectly
GiveDirectly is the gold standard in cash-based anti-poverty work, known for rigorous evidence and a radical commitment to treating recipients as capable decision-makers. Working here means joining a global team that moves billions of dollars directly to people in extreme poverty, with a culture that prizes field reality over HQ assumptions.
About This Role
This role is the bridge between program design and field execution: you will translate Salesforce releases, survey designs, and program changes into training decks, job aids, demo videos, and release notes that field teams can actually use. You'll also write layered internal communications for everyone from Country Directors to Field Officers, deliver live training, and build a reusable materials library so learning doesn't depend on your calendar. It's a force multiplier role—your materials determine whether new programs launch smoothly or stall in the field.
💡 A Day in the Life
A typical day might start with a quick sync with the program team to understand a new survey design, followed by drafting a job aid and a short demo video script for Field Officers. You'd then review a Salesforce release note, write a layered communication for Country Directors and Field Managers, and spend the afternoon delivering a live training session or updating the materials library based on feedback from a recent field visit.
🚀 Application Tools
🎯 Who GiveDirectly Is Looking For
- Has direct frontline experience as a Field Officer or equivalent at GiveDirectly or a similar cash transfer / humanitarian organization, and can speak credibly to the realities of field operations.
- Is a strong writer and visual communicator who can take a dense Salesforce release note or survey design and turn it into a clear job aid, demo video script, or training deck that a Field Officer can absorb in minutes.
- Is professionally proficient in Portuguese or French and comfortable delivering live training in English and that language, with excellent written English.
- Is willing and able to travel quarterly to field sites, observe how materials perform in practice, and iterate based on feedback rather than defending the first draft.
📝 Tips for Applying to GiveDirectly
Lead your application with a specific example of a training material or communication you created for a frontline team—include the format (job aid, deck, video), the audience, and the measurable result (e.g., reduced support tickets, faster onboarding).
Demonstrate Salesforce fluency in a practical way: mention a specific release or feature you translated for non-technical users, and how you handled the rollout.
Show you understand GiveDirectly's audience layers by referencing how you'd pitch the same program change differently to a Country Director versus a Field Officer—this is literally in the job description.
If you have Portuguese or French proficiency, use it in your application: write a short sample communication or include a bilingual writing sample, since this is a hard requirement.
Acknowledge the quarterly travel requirement directly and give an example of a time you used field observation to improve a training material or process.
✉️ What to Emphasize in Your Cover Letter
Emphasize your frontline Field Officer experience and how it shapes your training design; your ability to translate complex system changes (Salesforce, surveys) into simple, layered communications; your language proficiency in Portuguese or French with excellent written English; and your track record of building reusable learning assets that reduce dependency on live sessions.
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Read GiveDirectly's recent program announcements and research publications to understand the types of program changes and survey designs field teams are currently implementing.
- → Look into GiveDirectly's operating countries and which ones use Portuguese or French, so you can speak specifically to the field contexts you'd support.
- → Understand GiveDirectly's use of Salesforce and other field-facing systems—search for any public talks, blog posts, or job descriptions that mention their tech stack and rollout process.
- → Review GiveDirectly's culture and values, especially their commitment to field feedback and recipient dignity, and think about how those values show up in training and communications.
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Applying without any frontline Field Officer or equivalent experience—this is a hard requirement, and generic instructional design experience won't substitute.
- Submitting a cover letter that focuses on your training design skills without connecting them to GiveDirectly's specific field contexts, program changes, or Salesforce workflows.
- Ignoring the language requirement or claiming proficiency without providing evidence—Portuguese or French professional proficiency is non-negotiable for this role.
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!