How to apply for People Operations Coordinator

About Soluna

Soluna is a pioneering company at the intersection of renewable energy and blockchain technology, turning low-cost, clean energy into eco-friendly high-density computing. If you're passionate about sustainability and innovation, Soluna offers a unique opportunity to support a mission-driven team in a fully remote, fast-paced environment.

About the role

As a People Operations Coordinator, you'll be the backbone of the employee experience, managing critical lifecycle processes from onboarding to offboarding. Your work directly impacts company culture and operational efficiency, ensuring that as Soluna grows, its people feel supported and engaged.

A typical day

Your day might start by responding to employee inquiries via Slack or email, then processing new hire paperwork and setting up accounts in the HRIS. After lunch, you could assist with benefits enrollment questions and prepare payroll data for the finance team, ending the day by updating compliance records and planning a virtual team-building activity.

Who Soluna is looking for

• You have 1-3 years of experience in HR coordination, people operations, or an administrative role with HR exposure, ideally in a tech or remote-first company.
• You are hyper-organized, detail-oriented, and can juggle multiple priorities like benefits administration, payroll support, and compliance without missing a beat.
• You communicate clearly and empathetically, both in writing and verbally, and you know how to handle sensitive employee information with discretion.
• You are tech-savvy with hands-on experience using HR software (e.g., BambooHR, Gusto, or similar) and are comfortable learning new tools quickly.

Tips for this application

• Tailor your resume to highlight specific HR coordination tasks you've owned, such as onboarding processes or benefits administration, using metrics if possible.
• In your cover letter, explicitly connect your experience to Soluna's mission of renewable energy and blockchain—show that you understand their unique value proposition.
• Since the role is remote, emphasize your ability to work independently, manage time effectively, and communicate asynchronously across time zones.
• Mention any experience with compliance or employment law (e.g., I-9, E-Verify, state leave laws) to demonstrate readiness for the compliance aspect of the role.
• Include a brief example of how you've supported a positive workplace culture in a previous role, such as organizing virtual team events or improving an onboarding experience.

What to cover in your cover letter

["Express genuine interest in Soluna's mission of combining renewable energy with blockchain—show you've researched their impact.", "Highlight your hands-on experience with HR processes like onboarding, offboarding, and benefits administration, and how you've improved efficiency.", 'Demonstrate your discretion and ability to handle sensitive data, as this is critical for the role.', 'Explain why you thrive in a remote environment and how you stay organized and connected with a distributed team.']

Research before applying

• Learn about Soluna's specific projects, like their data centers powered by renewable energy, and how they contribute to sustainable blockchain.
• Understand the basics of blockchain and proof-of-work computing to grasp the context of the company's services.
• Review Soluna's company culture and values, especially any public statements about remote work and employee well-being.
• Check recent news or press releases about Soluna to show you're up-to-date with their growth and challenges.

Likely interview topics

Based on the job description, expect questions about:

• Tell me about a time you managed a complex onboarding or offboarding process. What steps did you take to ensure a smooth experience?
• How do you prioritize tasks when supporting multiple HR processes (benefits, payroll, compliance) simultaneously?
• Describe a situation where you had to handle a sensitive employee issue. How did you maintain confidentiality and professionalism?
• What HR software are you proficient in, and how have you used it to streamline people operations?
• Why are you interested in working for a company that combines renewable energy with blockchain technology?

Common mistakes to avoid

• Don't submit a generic resume or cover letter that doesn't mention HR coordination or people operations specifically.
• Avoid being vague about your HR software experience—if you've used specific tools, name them and describe your proficiency.
• Don't ignore the compliance aspect; failing to show awareness of employment laws or data privacy could be a dealbreaker.