How to apply for Partner Field Trainer

About Quilt

Quilt builds smart home climate systems that reduce fossil fuel reliance. The company focuses on intuitive, energy-efficient heat pump technology. This role sits at the center of a major shift: over 80 million US homes are expected to move from fuel-burning systems to electric heat pumps.

About the role

As a partner field trainer, you will train Quilt Certified Partners to sell, install, and service Quilt systems. You will spend 50–75% of your time traveling to partner sites across North America. Your work directly affects whether crews complete installs correctly on the first visit, and you will report field insights back to product and training teams.

A typical day

You might start the day at a partner site, running a hands-on training session for a crew of installers on Quilt system installation and troubleshooting. Later, you could join a remote call with Quilt's product team to report a recurring field issue and suggest a training update. Some days are travel days, moving between partner locations across the US.

Who Quilt is looking for

• Has hands-on HVAC experience, especially with heat pumps or similar climate systems, and can earn the respect of installers in a training room.
• Is comfortable teaching adults in person and can explain technical material clearly to contractors with varying skill levels.
• Can travel 50–75% of the time across the US and works well independently in a remote role.
• Has experience training or supporting external partners, dealers, or contractors, and can give structured feedback to product teams.

Tips for this application

• In your resume, list specific HVAC systems you have installed or trained others on, including heat pump models if possible.
• Quantify your training experience: number of technicians trained, number of partner locations supported, or reduction in callbacks after training.
• Address the travel requirement directly in your application. State that you are willing and able to travel 50–75% of the time.
• Mention any experience you have with smart home or connected climate products, since Quilt's system is both hardware and software.
• Use your cover letter to describe one time you improved an installer's performance through training, and what changed as a result.

What to cover in your cover letter

Explain why you can command a room of HVAC contractors. Give one concrete example of a training you delivered that led to fewer install errors or higher partner confidence. Show that you understand the shift from fossil fuel heating to electric heat pumps and why partner training matters for that shift. State clearly that you can meet the 50–75% travel requirement.

Research before applying

• Study Quilt's product line: what the system includes, how it works, and what makes it different from traditional HVAC or heat pump systems.
• Look up the Quilt Certified Partner program to understand what partners are expected to do and what training they receive.
• Research the US heat pump market and current rebates or regulations that affect contractors and homeowners.
• Find recent news or interviews about Quilt to understand the company's stage, funding, and go-to-market strategy.

Likely interview topics

Based on the job description, expect questions about:

• How would you train an experienced HVAC installer who is skeptical about a new heat pump system?
• Describe a time you had to learn a new product quickly and then teach it to others.
• What would you do if a partner repeatedly makes the same installation mistake after training?
• How would you gather feedback from the field and communicate it to product and training teams?
• Walk us through how you would structure a one-day training session for Quilt Certified Partners.

Common mistakes to avoid

• Applying without any HVAC field experience. This role requires credibility with installers, so hands-on technical background is not optional.
• Ignoring the travel requirement or being vague about your ability to travel 50–75% of the time.
• Writing a generic cover letter that does not mention Quilt's product, the partner training model, or the heat pump transition.