Partner Account Manager

• Build, manage, and maintain strong, collaborative relationships with Field Service Partners (FSPs), serving as the primary management contact for high-level communications, strategic escalations, and long-term operational alignment.
• Own and actively manage partner KPIs and SLAs, including volume capacity, turnaround time, and dispatch-to-completion performance, producing structured performance reporting using Salesforce and Sigma.
• Drive training and continuous improvement by identifying performance gaps, conducting root cause analysis, and implementing corrective action plans.

This role ensures high-quality service delivery for distributed solar and energy storage systems, directly contributing to a more sustainable future by optimizing partner performance and operational excellence.

• 2+ years of commercial solar operations experience.
• 3+ years of experience in Partner Account Management, Vendor Relations, or Field Operations.
• Strong analytical skills with ability to interpret performance metrics and KPIs.
• Intermediate Salesforce skills (reports, dashboards, workflows).

• Outstanding benefits including family medical, dental, vision, disability, 401(k) with $1k match per year, and thoughtful paid time off.
• 12 weeks of paid parental leave after 1 year, and four-week paid sabbatical after four years.
• Competitive total compensation package including monthly health insurance premiums, bonuses, and long-term stock options.
• Remote-friendly with vibrant office space in Seattle's Smith Tower.

Omnidian is a Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries, building a more sustainable future through innovative technology and amazing customer experience. They are a certified B Corp headquartered in Seattle, WA.