Operations Associate

• Provide administrative and operational support including mail handling, office equipment management, and vendor coordination.
• Manage IT systems: onboard new hires, provide first-line IT support, oversee cybersecurity, and maintain IT asset inventory.
• Support the Director of Finance and Operations with calendar management, meeting preparation, and special projects.

This role directly supports the infrastructure that enables MiracleFeet to deliver clubfoot treatment to over 126,000 children in 37 countries, helping to eliminate a leading cause of physical disability worldwide.

• Bachelor’s degree highly preferred; at least 3 years of relevant experience in operations, administrative support, or IT support, ideally in a nonprofit setting.
• Proficiency in Microsoft 365 and IT literacy with ability to provide basic troubleshooting.
• Strong organizational, communication, and analytical skills; self-starter with proactive problem-solving.
• Experience with Monday.com, BambooHR, DropBox Sign, or similar tools is a plus.

90% coverage of medical insurance for employee; optional dental/vision; 401k with 4% match; three weeks paid time off; short-term and long-term disability and life insurance. Starting at $25/hour (full-time, hourly). Remote within the US; Chapel Hill, NC preferred.

MiracleFeet is a global nonprofit working to eliminate clubfoot, a leading cause of physical disability, by providing access to the Ponseti method treatment in 37 countries, having treated over 126,000 children since 2010.