How to apply for Microsoft System and Identity Administrator

About Resource Innovations

Resource Innovations works on accessible, sustainable energy and water solutions for communities. The company operates a cloud-first Microsoft environment, so this role supports the tools that keep the business running. It is a remote, US-based full-time position.

About the role

This role supports Microsoft Entra ID, user lifecycle management, authentication, Microsoft 365 administration, and core Azure cloud operations. A primary responsibility is the integration and synchronization between Microsoft Entra and Workday for employee provisioning, role assignments, and deprovisioning. You will work with senior engineers, security teams, infrastructure teams, and business stakeholders, so the role is a mix of hands-on administration and cross-team coordination.

A typical day

A typical day may include checking Microsoft Entra and Workday synchronization, resolving provisioning or access issues, and supporting Microsoft 365 and Azure requests from business stakeholders. You would also monitor systems, document fixes, and coordinate with senior engineers and security teams on ongoing improvements. Exact routines are not stated in the job details, so ask about team structure and daily priorities in the interview.

Who Resource Innovations is looking for

• Has foundational knowledge of Microsoft Entra ID, Microsoft 365 administration, and core Microsoft Azure cloud operations.
• Has hands-on experience or training with user lifecycle management, including provisioning, role assignments, and deprovisioning.
• Understands or has exposure to identity synchronization between Microsoft Entra and Workday, or similar HR-to-identity integrations.
• Shows strong troubleshooting skills, attention to detail, and a clear desire to develop expertise in identity, cloud infrastructure, and Microsoft 365 administration.

Tips for this application

• In your resume, put Microsoft Entra ID, Microsoft 365 administration, Azure operations, and Workday integration near the top of your skills or summary section. This role names those technologies directly.
• Describe any identity lifecycle work you have done. Use concrete terms like provisioning, role assignment, deprovisioning, and authentication services.
• If you have Workday or HR system integration experience, give it its own bullet. The job description calls this a primary responsibility.
• Show troubleshooting examples. The role asks for strong troubleshooting skills, so include a short example of a Microsoft 365 or Azure issue you diagnosed and fixed.
• Keep the tone operational and specific. This is an administrator role that supports day-to-day operations, so focus on what you have administered, monitored, and improved rather than high-level strategy.

What to cover in your cover letter

['Your hands-on experience with Microsoft Entra ID, including user lifecycle management and authentication services.', 'Any direct or adjacent experience integrating Microsoft Entra with Workday or another HR system for provisioning and deprovisioning.', 'Your Microsoft 365 administration and Azure operational support experience, with a concrete troubleshooting example.', 'Why you want to work in a cloud-first environment that supports energy and water solutions for communities.']

Research before applying

• Read the Resource Innovations website to understand its energy and water programs and who it serves.
• Check the company's careers page or LinkedIn for any public details about its IT or cloud team structure.
• Look up Microsoft Entra ID and Workday integration basics if you are not already familiar with them, since this is a primary responsibility.
• Find any public information about Resource Innovations' technology stack or cloud-first statements to confirm how it uses Microsoft 365 and Azure.

Likely interview topics

Based on the job description, expect questions about:

• How you would handle employee provisioning and deprovisioning between Microsoft Entra ID and Workday.
• Your process for troubleshooting a Microsoft 365 sign-in or authentication issue.
• How you manage role assignments and access reviews in Microsoft Entra ID.
• A time you found and fixed a configuration or synchronization error in an identity or cloud system.
• How you prioritize daily administration tasks when working with senior engineers, security teams, and business stakeholders.

Common mistakes to avoid

• Submitting a generic IT resume that does not mention Microsoft Entra ID, Microsoft 365, Azure, or Workday by name.
• Claiming deep identity or cloud expertise without being able to explain basic provisioning, authentication, or deprovisioning steps.
• Ignoring the Workday integration requirement or treating it as a minor detail, since the job description calls it a primary responsibility.