Membership Assistant

• Provide member service support as the first point of contact, handling questions, information requests, and complaints regarding membership.
• Process membership applications, renewals, and resignations, and assist with membership marketing materials including social media content.
• Update and maintain the membership database, develop membership reports, and assist with member events and non-CME programs.

This role supports the California Academy of Physician Associates in recruiting and retaining members, thereby strengthening the physician associate profession and improving healthcare access and quality in California.

• Bachelor's degree required.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams, Notes).
• Excellent verbal and written communication skills with attention to detail and ability to multitask.
• Preferred: minimum one year experience in membership administration, customer service, alumni relations, or sales.

Compensation and benefits not specified in the posting.

The California Academy of Physician Associates (CAPA) is a professional organization representing physician associates in California, advocating for the profession and supporting its members.