Manager, Client Project Management

• Lead, mentor, and develop a team of Client Project Managers to ensure successful project implementations and exceptional client experiences.
• Drive team operations by implementing processes, managing expenses, and optimizing KPIs to meet strategic goals.
• Provide executive oversight for new client implementations, stepping in to resolve high-risk situations and escalations.
• Maintain product knowledge and facilitate cross-functional communication to streamline project delivery.

By leading a team that ensures successful implementation of SmartRent's property technology, this role helps rental housing owners and operators simplify operations, cut costs, and deliver exceptional resident experiences, making rental housing smarter and more efficient.

• 3+ years of project management experience and 2+ years of team leadership in a project management role.
• Strong project and client management skills; proficiency with CRM or project management tools (Salesforce, Jira, Zendesk preferred).
• Excellent communication and presentation skills; ability to lead calls internally and externally.
• Quick learner with ability to pick up new platforms and industries; empathy and problem-solving skills.

Comprehensive benefits package including medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions; flexible and generous PTO; competitive 401(k) with employer contributions; paid parental leave; discounted insurance plans for pets and legal services; employee stock purchase plan.

SmartRent (NYSE: SMRT) provides an end-to-end platform for the rental housing industry, combining purpose-built software, integrated hardware, and full implementation support to help owners and operators simplify operations, cut costs, and enhance resident experiences.