Launch Principal

• Own and manage the launch of new Via services, from technology implementation to operational setup, ensuring service performance against KPIs.
• Lead a 30+ team of field operators and drivers, including hiring, coaching, performance management, and culture setting.
• Manage partner relationships with transit agencies and represent Via to community stakeholders and local officials.
• Drive continuous improvement in vehicle operations, maintenance, and service delivery, identifying cost and efficiency improvements.

This role directly reduces humanity's collective environmental footprint by transforming transportation systems, making public mobility more efficient and accessible, and decreasing reliance on private vehicles.

• Minimum 5+ years of experience in tech operations, startup expansion, or execution-focused consulting.
• Analytical and adaptable, able to interpret operational data and make logical business decisions.
• Strong bias for action and ability to navigate ambiguity.
• Clear communicator with experience managing partner relationships and cross-functional collaboration.

Salary range: $120,000-$160,000 annually. Benefits include free medical plans, 401K matching, catered lunch on Wednesdays, and other perks. Final salary determined by experience, knowledge, and skills.

Via is using technology to transform transportation around the world, from changing a single person’s daily commute to reducing humanity’s collective environmental footprint.