Presales Architect

• Partner with Account Executives and Partner Account Managers to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
• Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
• Establish yourself as a trusted advisor to customers’ senior leadership teams by leading technical discovery and designing innovative solutions.
• Contribute to the broader Presales Engineering community through knowledge sharing and mentoring less experienced engineers.

This role enables public sector, healthcare, non-profit, and NGO customers to build the future of communications, helping them achieve their missions through innovative technology solutions.

• 12+ years pre-sales experience selling complex technical products or 12+ years of professional experience supporting technical products with customer-facing delivery or consulting.
• Excellent communicator and presenter able to gain audience confidence and effectively communicate ROI.
• Previous software development experience or working knowledge in cloud platforms (AWS, GCP, Azure), telecom, SIP, Contact Center, or Security.
• Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.

Competitive pay, generous time off, ample parental and wellness leave, healthcare, retirement savings program, equity plan, corporate bonus plan. Estimated pay ranges: $163,640 - $204,550 (CO, HI, IL, MD, MA, MN, VT, DC); $172,736 - $215,920 (NY, NJ, WA, CA outside SF Bay); $181,824 - $227,280 (SF Bay Area).