Application Guide

How to Apply for Executive Operations & Communication Manager, Nurture

at Pushpay

🏢 About Pushpay

Pushpay is a leading payments and engagement platform for the faith-based and nonprofit sectors, serving over 8,000 organizations globally. Nurture, a Pushpay product, specifically focuses on helping churches build relational engagement with their congregations through personalized communication tools. Working here means joining a mission-driven company that combines technology with a deep understanding of church leadership needs.

About This Role

This role is the right hand to the Founder of Nurture, managing executive operations and communications to amplify his impact. You'll ensure his time is optimized, his voice is consistent across channels, and key projects move forward. By handling logistics, social media, and special initiatives, you enable him to focus on strategic vision and relationships with pastors.

💡 A Day in the Life

A typical day starts by reviewing the Founder's calendar and emails, prioritizing urgent items, and drafting responses. You might spend the morning coordinating travel for an upcoming conference, then shift to writing social media posts about church leadership trends. Afternoons could involve leading a special project like planning a virtual event or preparing slides for a board presentation, all while fielding ad-hoc requests from the Founder.

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Interview Prep

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🎯 Who Pushpay Is Looking For

  • You have 5+ years of admin experience, including 3+ years supporting a VP or C-level executive, preferably in tech or nonprofit sectors.
  • You are an exceptional writer who can draft emails, social posts, and presentations in the Founder's warm, relational voice tailored to pastors and nonprofit leaders.
  • You are highly organized with advanced Google Suite skills and have used Slack, Confluence, or Asana to manage workflows.
  • You have experience managing executive social media presence (e.g., LinkedIn, Twitter) and understand how to position a leader as a trusted voice.

📝 Tips for Applying to Pushpay

1

Tailor your resume to highlight executive support experience with specific metrics (e.g., managed calendar of CEO with 50+ meetings/week).

2

Include a writing sample that demonstrates your ability to write in a warm, pastoral tone—consider a sample email or social post from a church leader's perspective.

3

In your cover letter, explicitly mention your experience with social media management for executives, including examples of content you've created.

4

Familiarize yourself with Nurture's product and messaging before applying; reference specific features or blog posts in your application.

5

If you have experience with faith-based organizations or church contexts, highlight it—even if volunteer-based.

✉️ What to Emphasize in Your Cover Letter

["Your ability to write in the Founder's voice with warmth and relational intelligence, especially for pastors and nonprofit executives.", 'Your experience managing complex calendars and travel for senior leaders, with examples of how you improved efficiency.', 'Your track record of managing executive social media to build thought leadership.', "Your alignment with Pushpay's mission to serve churches and nonprofits."]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Read Nurture's product page and blog to understand their value proposition for churches.
  • → Look up the Founder's LinkedIn and any public speaking or writing to understand his voice and key themes.
  • → Review Pushpay's company culture page and recent news about their impact in the faith sector.
  • → Research common challenges church leaders face in communication and engagement to show industry insight.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through how you would manage a typical week for the Founder, balancing calendar, communications, and projects.
2 How would you handle drafting a sensitive email to a pastor who is frustrated with our product?
3 Tell me about a time you managed a social media crisis or a controversial post for an executive.
4 Describe a complex project you led from start to finish—how did you ensure deadlines and stakeholder alignment?
5 How do you stay organized when supporting multiple leaders with competing priorities?
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⚠️ Common Mistakes to Avoid

  • Don't submit a generic cover letter—failing to mention Nurture or the Founder signals lack of interest.
  • Avoid downplaying the importance of writing skills; this role is heavily communication-focused.
  • Don't overlook the need for social media experience; even if you have minimal experience, highlight transferable skills.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Pushpay!

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