Nonprofit Success Manager

• Reach out to inbound nonprofit leads to understand their needs and offer guidance & support.
• Conduct deep discovery calls to uncover challenges and opportunities.
• Communicate through multiple channels (phone, email, video) with warmth and clarity.
• Become a product expert and confidently explain technology features and value to nonprofits.

This role directly helps nonprofits access cutting-edge technology and funding opportunities, enabling them to run their missions more effectively and create positive social change.

• +1 year of professional experience in sales, support, or another customer-facing role.
• Experience managing a high-volume pipeline and selling or engaging through multiple channels.
• Strong active listening and storytelling skills with the ability to connect authentically.
• Exceptional written and verbal communication with attention to tone and clarity.

• Salary reviews and share options
• Goodstack’s Workplace Giving
• Private Health Insurance
• Free lunch on Tuesdays
• $300 Brighten your day annual budget
• $1,200 Learning & development annual budget
• Goodstack library
• Paid days off to volunteer for non-profit causes
• Paid days to attend conferences
• Paid day off on your birthday
• 25 days annual leave, plus paid public holidays
• Paid sick leave
• Paid wellness leave
• Flexible working hours
• WFH budget upon joining
• Ecologi Carbon Offsetting