IT Needs Assessment: Survey Design and Market Analysis

• Design and execute a research process to define IT needs of member organizations, including conducting member discovery interviews and facilitating listening sessions.
• Develop a comprehensive IT needs survey instrument that educates respondents and captures actionable data to scope a pilot program.
• Conduct a vendor landscape analysis to identify potential IT service vendors aligned with cooperative and community-centered principles.

This role helps community institutions lower operating costs and transition to climate-sustainable facilities by identifying their IT needs and enabling a cooperative purchasing program that strengthens local communities.

• Demonstrated knowledge of the IT service landscape for nonprofit and community-based organizations.
• Experience designing surveys or needs assessments for diverse, non-technical audiences.
• Strong relationship-building skills and ability to connect authentically with people from diverse backgrounds.
• Commitment to equity and alignment with cooperative values including racial equity and economic justice.

$50/hour, 30-40 hours over 6-8 weeks. Reasonable local travel expenses reimbursed. Remote-friendly with optional in-person meetings.

The Community Purchasing Alliance Cooperative (CPA) is a social-purpose cooperative that leverages collective buying power to help community institutions lower costs while investing in sustainability, worker equity, and community organizing.