Application Guide
How to Apply for IT Administrator (f/m/x) - remote
at refurbed
🏢 About refurbed
refurbed is on a mission to make refurbished tech the first choice for consumers, reducing e-waste and promoting sustainability. As a remote-first company with a strong team culture, you'll be part of a dynamic scale-up that values innovation and environmental impact.
About This Role
As an IT Administrator, you'll be the backbone of our remote-first infrastructure, ensuring our team has the tools and support they need to work seamlessly. Your role directly impacts productivity and employee satisfaction, from onboarding new hires to maintaining cloud services.
💡 A Day in the Life
You'll start your day by checking the helpdesk ticket queue, resolving issues like password resets or VPN problems. You might spend time configuring a new laptop for a new joiner, or automating a routine task with PowerShell. In the afternoon, you could be involved in a project to improve our Azure setup, ensuring our cloud infrastructure is secure and efficient.
🚀 Application Tools
🎯 Who refurbed Is Looking For
- You have 1-3 years of hands-on IT support experience, with a knack for troubleshooting both Windows and Mac environments.
- You're comfortable with Microsoft 365, Entra ID, and Intune, and can manage devices and identities in a cloud-centric setup.
- You have basic scripting skills (PowerShell, Bash, or Python) and a willingness to automate repetitive tasks.
- You're a proactive problem-solver who enjoys helping others and can work independently in a remote setting.
- You're passionate about sustainability and eager to contribute to a greener tech industry.
📝 Tips for Applying to refurbed
Tailor your resume to highlight specific experience with Microsoft cloud technologies (Entra ID, Intune) and any scripting projects.
In your cover letter, mention how your technical skills can help refurbed achieve its sustainability mission.
Showcase any experience with remote support tools or managing devices in a distributed team.
If you have a GitHub or portfolio, include links to scripts or projects you've worked on.
Research refurbed's core values and mention them in your application to show alignment.
✉️ What to Emphasize in Your Cover Letter
['Your ability to provide excellent technical support in a remote environment, ensuring minimal downtime.', 'Your familiarity with cloud-based identity and device management (Entra ID, Intune).', 'Your proactive approach to improving IT processes, perhaps through automation.', "Your enthusiasm for the company's eco-friendly mission and how you'd contribute to their success."]
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Understand refurbed's business model and how they refurbish and sell tech, and their impact on sustainability.
- → Read about their remote culture and team structure, perhaps on their careers page or LinkedIn.
- → Check out their engineering or IT blog if available, to see what tools and practices they use.
- → Look up recent news about refurbed to understand their growth and future plans.
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Don't send a generic cover letter that doesn't mention refurbed or the specific role.
- Avoid focusing solely on on-premises experience; emphasize cloud and remote support skills.
- Don't neglect to mention your scripting abilities, even if basic, as they are valued in this role.
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!