Information Systems Specialist

• Serve as system administrator for AMS, LMS, and CRM platforms, configuring access, managing permissions, and overseeing day-to-day functionality.
• Provide timely support to members and staff experiencing access issues, navigation challenges, and system errors.
• Administer role-based access controls, user authentication settings, and permission structures; identify and escalate data security concerns.
• Develop and maintain dashboards, reports, and system documentation; coordinate with vendors for platform support and project implementation.

This role ensures the secure and efficient operation of AATB’s member-facing platforms, directly supporting the organization’s mission to advance tissue banking and biologics through reliable data stewardship and system integrity.

• Bachelor’s degree in Information Systems or equivalent work experience; minimum 5 years of progressively responsible experience managing multiple platforms (AMS, CRM, LMS, Accreditation).
• Advanced proficiency in managing and optimizing community platforms, learning management systems, and accreditation tools; proficiency in Microsoft 365 administration.
• Demonstrated understanding of cybersecurity principles in systems management; strong vendor coordination and platform evaluation experience.
• Exceptional organizational, documentation, and communication skills; ability to translate between technical and non-technical audiences.

Remote position; up to 10% travel annually; equal opportunity employer. Salary not specified.

The American Association of Tissue Banks (AATB) is a professional association dedicated to advancing tissue banking and biologics through standards, education, and advocacy.