How to apply for Head of Portfolio Growth

About MUUS & Company

Niricson is at the forefront of infrastructure intelligence, combining robotics, AI, and advanced sensing to help owners of critical assets make proactive, data-driven decisions. Working here means contributing to a mission that directly impacts climate resilience and the safety of communities, while being part of a dynamic, innovative team.

About the role

As Head of Portfolio Growth, you'll lead the expansion of existing customer accounts, transforming pilot projects into large-scale, recurring partnerships. This role is pivotal in scaling Niricson's impact, driving revenue growth, and shaping the strategic direction of customer success and expansion.

A typical day

A typical day might involve reviewing account health metrics and prioritizing outreach to key clients, leading virtual meetings with stakeholders to discuss their infrastructure challenges and how Niricson can scale solutions, and collaborating with the product team to align roadmaps with customer needs. You'd also spend time coaching your growth team, analyzing data on expansion opportunities, and preparing proposals for multi-asset contracts.

Who MUUS & Company is looking for

• Proven track record in B2B sales or account management, specifically in infrastructure, engineering, or technology sectors, with experience in long sales cycles and complex stakeholder management.
• Strategic thinker with the ability to develop and execute account growth plans, identify upsell/cross-sell opportunities, and build multi-year partnerships.
• Excellent communication and presentation skills, capable of engaging with C-level executives, government officials, and technical teams, and translating technical value into business outcomes.
• Self-starter and remote worker with strong organizational skills, able to build and lead a team, and thrive in a fast-paced, startup environment.

Tips for this application

• Tailor your resume to highlight quantified achievements in expanding existing accounts, such as 'grew account revenue by X%' or 'expanded from pilot to multi-site deployment'.
• In your cover letter, explicitly connect your experience with infrastructure, public sector, or asset-intensive industries to Niricson's mission of modernizing infrastructure inspection.
• Showcase your strategic approach: provide a brief example of how you identified and capitalized on growth opportunities within an existing portfolio.
• Demonstrate your familiarity with remote work and your ability to lead and motivate a distributed team, as this role is fully remote across Canada.
• Research Niricson's technology and recent projects, and mention specific ways you could drive growth for their unique value proposition in your application.

What to cover in your cover letter

["Your passion for infrastructure and climate technology, and how that aligns with Niricson's mission.", 'Your experience in growing existing accounts, with concrete examples of expanding revenue or scope.', 'Your ability to work with public sector and large enterprises, understanding their procurement and decision-making processes.', 'Your leadership skills and vision for building a portfolio growth function from the ground up.']

Research before applying

• Understand Niricson's core technologies (robotics, AI, sensing) and how they are applied to infrastructure inspection.
• Look into recent news or case studies about Niricson's projects with hydroelectric dams, bridges, or airports to grasp their market traction.
• Review the competitive landscape for infrastructure inspection and data intelligence companies, and identify Niricson's differentiators.
• Familiarize yourself with Canadian infrastructure spending and the regulatory environment for public-sector procurement, as this will be key for portfolio growth.

Likely interview topics

Based on the job description, expect questions about:

• How would you approach a portfolio of existing clients to identify expansion opportunities? Provide a specific example from your past experience.
• Describe a time you turned a dissatisfied client into a loyal, expanding account. What steps did you take?
• How do you balance short-term revenue targets with long-term relationship building in complex sales?
• Given Niricson's technology, what strategies would you use to expand from single-asset pilots to multi-asset, recurring contracts?
• How do you stay organized and motivated as a remote leader, and how do you ensure your team remains aligned and productive?

Common mistakes to avoid

• Submitting a generic cover letter that doesn't reference Niricson's mission or technology.
• Focusing only on new business acquisition rather than account expansion and growth, which is the core of this role.
• Underestimating the importance of public sector sales experience and relationship-building with government agencies.