Application Guide

How to Apply for Facilitation & Learning Manager

at Citizen University

🏢 About Citizen University

Citizen University is a nonprofit that believes in the power of everyday people to strengthen their communities. They focus on 'civic catalysts' and use creative, embodied learning methods to make civic education feel magical and transformative. Working here means being part of a team that values joy, ritual, and deep connection in the service of democracy.

About This Role

As the Facilitation & Learning Manager, you'll be the primary facilitator for the flagship program 'Live Like a Citizen,' leading transformative experiences for civic catalysts across the country. You'll also design and support alumni programs and other learning events, bringing intellectually dense ideas to life through playful, physical, and heart-centered activities. This role is central to fulfilling CU's mission of cultivating a culture of citizenship.

💡 A Day in the Life

A typical day might involve virtual meetings with partner organizations to plan an upcoming 'Live Like a Citizen' training, followed by designing new activities or refining existing curriculum. On program days, you'd be on your feet facilitating sessions, leading group discussions, and adapting activities in real-time. Between events, you'd spend time debriefing, evaluating, and preparing materials for the next cohort, all while staying connected with the team remotely.

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🎯 Who Citizen University Is Looking For

  • Experienced facilitator with a knack for creating engaging, participatory learning experiences that blend intellectual depth with play and ritual.
  • Comfortable with physicality and creativity in programming, able to design activities that engage mind, body, and heart.
  • Skilled at building rapport with diverse groups, from teens to older adults, and fostering inclusive, curious spaces.
  • Adaptable and collaborative, able to work remotely with partner organizations and support emergent opportunities.
  • Passionate about civic engagement and committed to empowering local leaders.

📝 Tips for Applying to Citizen University

1

Highlight specific examples of facilitation experiences where you designed and led interactive, non-traditional learning sessions (e.g., using ritual, craft, or physical activities).

2

In your cover letter, mention your understanding of CU's approach to civic catalysts and how your facilitation style aligns with their emphasis on 'mind, body, and heart.'

3

Showcase your ability to work remotely and manage multiple projects, as the role involves travel and coordination with partners nationwide.

4

Include any experience with program design, curriculum development, or training of trainers, as it's crucial for this role.

5

Tailor your resume to emphasize facilitation, learning experience design, and any work with community leaders or civic engagement.

✉️ What to Emphasize in Your Cover Letter

["Express genuine enthusiasm for Citizen University's mission and their unique approach to civic education.", "Describe a specific facilitation moment where you successfully created a transformative experience for participants, demonstrating your ability to handle the 'magic' they seek.", 'Emphasize your versatility in working with diverse age groups and backgrounds, as the role serves civic catalysts from teens to older adults.', 'Mention your comfort with the logistical and relational aspects of remote work, including building partnerships and managing program logistics.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Read about Citizen University's flagship program 'Live Like a Citizen' and their other initiatives on their website.
  • → Look up articles or talks by founder Eric Liu to understand the philosophy behind 'civic catalysts' and 'powerful citizenship.'
  • → Check out their blog or social media to see examples of past trainings and events, noting the tone and style.
  • → Research the concept of 'civic rituals' and how they are used in education to connect with their approach.
Visit Citizen University's Website →

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you design a session for 'Live Like a Citizen' that incorporates ritual and physicality to teach a complex civic concept?
2 Describe a time when you had to adapt a learning experience on the fly to meet the needs of a group.
3 How do you handle sensitive or controversial topics in a facilitated group to ensure a safe and productive conversation?
4 What does 'civic catalyst' mean to you, and how would you support them in their local efforts?
5 How do you stay organized and maintain energy when facilitating multiple programs in different locations?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Don't submit a generic cover letter that doesn't mention Citizen University or the specific role—they want to see genuine interest.
  • Avoid emphasizing traditional lecture-style teaching methods; this role requires interactive, experiential facilitation.
  • Don't overlook the remote aspect—make sure to address your ability to work independently and communicate effectively across distances.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Citizen University!

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