Enterprise Environmental Customer Success Manager

• Manage a portfolio of 5-10 Enterprise customers, each representing over $100K in annual recurring revenue, ensuring they achieve their environmental compliance goals.
• Own the customer relationship and strategic outcomes, leading cross-functional collaboration to drive accountability and proactively resolve issues.
• Lead structured Relationship Business Reviews (RBRs) that demonstrate customer value and drive strategic conversations.
• Meet Encamp's Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets across your book of business.

This role helps Enterprise customers achieve their environmental compliance goals, reducing pollution and promoting sustainability across thousands of facilities in the United States.

• 3+ years experience in consulting or working on enterprise-level environmental programs.
• 2+ years experience working with RCRA regulations.
• Ability to use account health data and platform signals to proactively prioritize and manage a book of business.
• Strong project management, verbal and written communication skills.

Competitive salary and benefits, including medical, dental, vision, 401k match, and responsible Paid Time Off. Flexible remote-first culture with remote work setup allowance, high-end laptop, equity, parental leave, sustainable 1:1s, and in-person Encamp Summits. Base salary: $100,000 - $115,000/yr.

Encamp is on a mission to create a world where good for business is good for the environment, helping more than 20k facilities across the United States manage their environmental programs.