Application Guide

How to Apply for Director, Product

at Uplight

🏢 About Uplight

Uplight is uniquely positioned at the intersection of clean energy and technology, partnering with leading utilities to drive personalized customer experiences that reduce carbon emissions. Their mission to accelerate the clean energy ecosystem, combined with a remote-first culture and focus on innovation, makes them a compelling choice for mission-driven product leaders.

About This Role

As Director of Product for Engagement & Enrollment, you will define the product strategy that powers how millions of utility customers engage with energy-saving programs and seamlessly enroll in clean energy solutions. This role is impactful because it directly influences utility customer adoption of renewable energy and efficiency measures, contributing to global carbon reduction goals.

💡 A Day in the Life

A typical day might start with a stand-up with your product managers and designers across time zones, followed by a cross-functional sync with engineering and marketing to align on roadmap dependencies. Afternoon could involve a deep-dive with a utility client on enrollment metrics, then reviewing API specifications with an OEM partner, and ending the day by mentoring a junior product manager on user research techniques.

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Interview Prep

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🎯 Who Uplight Is Looking For

  • A product leader with 8+ years of experience, ideally in energy, climate tech, or highly regulated B2B2C environments, who has successfully scaled engagement or enrollment platforms.
  • Someone who excels at storytelling and can translate complex technical concepts (APIs, widgets) into compelling value propositions for both utility clients and end consumers.
  • A collaborative leader who has mentored distributed product teams and can foster an inclusive culture while driving cross-functional alignment with engineering, design, and business stakeholders.
  • Comfortable with ambiguity and technical constraints, able to balance user-centric design with the realities of integrating with utility systems and OEM partners.

📝 Tips for Applying to Uplight

1

Highlight specific examples of leading product strategy for engagement or enrollment at scale, including metrics like user adoption, conversion rates, or partner integrations.

2

Emphasize experience with API productization or platform building, as Uplight is looking to unlock frictionless enrollment ecosystems with OEMs.

3

Showcase your ability to communicate complex ideas to diverse audiences—include a sample of a product roadmap or strategy presentation in your portfolio.

4

Tailor your resume to include keywords like 'clean energy', 'utility', 'customer engagement', 'enrollment', and 'platform strategy' to pass ATS filters.

5

In your cover letter, explicitly connect your personal mission to Uplight's vision of accelerating clean energy, and mention a specific Uplight product or partnership you admire.

✉️ What to Emphasize in Your Cover Letter

["Your passion for clean energy and how your product leadership can directly contribute to Uplight's mission of carbon reduction.", 'Specific examples of leading cross-functional teams to deliver measurable outcomes in engagement or enrollment (e.g., increased program sign-ups, reduced churn).', "Your experience with platform thinking and API productization, especially in a B2B2C context similar to Uplight's utility-OEM ecosystem.", 'Your leadership philosophy and how you build inclusive, high-performing product teams across geographies.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Explore Uplight's current product suite, especially the Engagement & Enrollment offerings, and read case studies or press releases about their utility partnerships.
  • → Understand the clean energy regulatory landscape (e.g., state-level renewable portfolio standards, utility demand-side management programs) to speak knowledgeably about market needs.
  • → Look into Uplight's competitors (e.g., Oracle Utilities, Bidgely) and how Uplight differentiates itself through personalization and partner ecosystems.
  • → Review Uplight's blog or thought leadership content on clean energy customer engagement to understand their language and priorities.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you approach defining product strategy for a suite of engagement and enrollment products? Walk us through your framework.
2 Describe a time you led a horizontal, multi-team effort around a shared business goal. How did you ensure alignment and resolve conflicts?
3 How do you balance user needs with technical constraints when building APIs or widgets for external partners?
4 Tell us about a product initiative that failed. What did you learn and how did you apply that learning?
5 How would you foster an inclusive product culture in a remote, global team setting?
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⚠️ Common Mistakes to Avoid

  • Don't focus solely on consumer product experience without addressing the B2B2C nature of the role—utilities are the paying clients, but end-users are consumers.
  • Avoid generic statements about 'passion for sustainability' without backing them up with specific domain knowledge or relevant experience.
  • Don't underestimate the importance of technical depth; avoid hand-waving around APIs or platform strategy—be prepared to discuss technical trade-offs.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Uplight!

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