Director, Operations

• Manage day-to-day operational infrastructure, including internal systems, vendor relationships, payment processes, sponsor operations, and cross-functional coordination.
• Collaborate with CEO and senior leadership to translate strategic goals into operational plans, workflows, and accountability structures.
• Serve as primary administrative and operational liaison to the Board of Directors, coordinating meeting logistics, governance records, and committee support.
• Oversee measurement and evaluation activities, data collection systems, and operational analysis to drive continuous improvement.

This role ensures operational excellence that enables WBEC NY DMV to effectively support women-owned businesses, fostering economic empowerment and diversity in the business community.

• Bachelor's degree in business, finance, HR, or related field; master's degree preferred.
• 7+ years of experience in operations management, ideally in a creative, innovative, customer-focused environment.
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe, and project management software.
• Strong project management, communication, and coalition-building skills; ability to manage multiple projects and diverse stakeholders.

Competitive compensation and benefits package. Opportunity to work in a progressive, fast-paced entrepreneurial environment with a mission-driven organization. Some travel may be required.

WBEC Metro NY and Greater DMV is a Women Business Enterprise Council that supports women-owned businesses through certification, networking, and development opportunities, in alignment with the Women Business Enterprise National Council (WBENC).