Application Guide

How to Apply for Digital Interface Manager (f/m/x)

at IONITY

🏢 About IONITY

IONITY is revolutionizing long-distance EV travel by building a high-power charging network across Europe, making sustainable journeys seamless and enjoyable. As a joint venture of leading automotive brands, we combine startup agility with corporate resources to drive the e-mobility transition.

About This Role

As Digital Interface Manager, you will own the business side of IONITY's digital touchpoints—app, web, and API integrations with roaming partners. Your work directly shapes the user experience for thousands of EV drivers and enables strategic partnerships that expand our network's reach.

💡 A Day in the Life

You might start your morning reviewing app performance dashboards and prioritizing the backlog with IT. Midday, you could join a cross-functional meeting to align on a new feature launch with Marketing and Legal, then spend the afternoon negotiating terms with a roaming partner. The day may end with preparing a business case for a new digital service.

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🎯 Who IONITY Is Looking For

  • A product-savvy business owner with 2-3 years of experience managing digital interfaces or features in a cross-functional setting (e.g., product management, digital business development).
  • Comfortable acting as the bridge between business stakeholders (Marketing, Legal, Controlling) and IT, translating needs into clear requirements and agile epics.
  • Data-driven decision-maker who defines KPIs, tracks performance, and iterates based on metrics to meet business targets.
  • Fluent in English with strong negotiation skills to manage external partnerships with roaming hubs and MSPs.

📝 Tips for Applying to IONITY

1

Highlight any experience with EV charging, energy, or mobility platforms—even if tangential—to show domain awareness.

2

In your resume, use metrics to demonstrate impact: e.g., 'Launched feature X, resulting in 20% increase in user engagement.'

3

Tailor your cover letter to mention IONITY's mission of 'enjoyable and sustainable' travel, and connect it to your personal motivation.

4

If you have experience with SAFe or other agile frameworks, explicitly mention it in the context of managing cross-team delivery.

5

Prepare a brief portfolio or case study of a digital product you managed from concept to launch, focusing on stakeholder coordination.

✉️ What to Emphasize in Your Cover Letter

['Your ability to manage multiple internal stakeholders (Marketing, Legal, Controlling) and align them on a shared roadmap.', 'A specific example of negotiating or managing an external partnership, emphasizing commercial acumen.', 'Experience defining and tracking KPIs to drive product decisions and achieve business outcomes.', "Your understanding of agile methodologies and how you've used them to deliver features on time."]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Study IONITY's current app and website: note features, user flow, and potential gaps or improvements.
  • → Understand the competitive landscape: compare IONITY's charging network and digital experience with Tesla Superchargers, Fastned, and other providers.
  • → Read about the 'Plug & Charge' standard (ISO 15118) and how it impacts digital interface strategy for EV charging.
  • → Review IONITY's partnership announcements (e.g., with automakers or charging networks) to grasp their partnership model.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through how you would prioritize features for the IONITY app given limited resources and competing stakeholder demands.
2 Describe a time you managed a conflict between business and IT teams. How did you resolve it?
3 How would you approach negotiating a partnership agreement with a roaming hub? What terms are most important?
4 What KPIs would you track for the digital interface, and how would you use them to improve the product?
5 How do you stay updated on digital trends in the EV and mobility space? Give an example of a trend you think IONITY should leverage.
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⚠️ Common Mistakes to Avoid

  • Don't submit a generic application—this role demands specific digital product management experience; tailor your resume and cover letter.
  • Avoid focusing only on technical skills; emphasize business ownership, stakeholder management, and commercial negotiation.
  • Don't overlook the importance of KPIs and data-driven decisions—be ready to discuss how you measure success.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to IONITY!

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