Customer Success Manager

• Deliver a positive customer experience by assessing customer needs and working with internal teams to exceed expectations.
• Drive continued engagement growth by helping customers use Smartwyre software to drive value.
• Think creatively to identify new ways customers can create growth from the software.

By helping agricultural businesses effectively use Smartwyre's software, you enable them to optimize operations and drive growth, contributing to a more efficient and sustainable agricultural sector.

• 3-5+ years of experience in a customer-facing software role, preferably in software, agriculture, manufacturing, or distribution industries.
• Proven ability to relate to customers and help them use software to drive change and improve business results.
• Strong track record building alignment and relationships with business users in large and small enterprises.
• Excellent oral and written communication and presentation skills.

Competitive salary; Private Health (UK: BUPA) / Competitive Health Insurance (US); Short Term / Long Term Disability Cover (US); Critical Illness and Income Protection (UK); Self-directed PTO; Flexible Work Location; Flexible Hours; Pension (UK) / 401k (US).

Smartwyre provides software solutions for the agriculture industry, helping businesses manage and optimize their operations.