Customer Success Manager

• Ensure customers adopt and see value in Planet's products through a low-touch model
• Provide onboarding, training, and support to drive customer retention and expansion
• Manage contract renewals, negotiations, and identify upsell opportunities

This role helps customers leverage satellite imagery to address environmental and humanitarian challenges, enabling data-driven decisions that benefit life on Earth.

• 4-6 years of relevant work experience
• Good working knowledge of geospatial technologies, GIS, or remote sensing (QGIS, ESRI, etc.)
• Experience working with customers in the Asia-Pacific region
• Excellent verbal and written communication skills in English

Benefits include paid time off, employee wellness program, home office reimbursement, monthly phone and internet reimbursement, tuition reimbursement, LinkedIn Learning access, equity, and volunteering PTO.

Planet designs, builds, and operates the largest constellation of imaging satellites, delivering daily satellite data to support commercial, environmental, and humanitarian sectors.