Customer Success Manager - GRC (Governance, Risk, and Compliance)

• Drive customer adoption of Workiva solutions and ensure continuous ROI for customers.
• Develop and maintain close relationships with key stakeholders throughout the customer lifecycle.
• Consult on best practices, workflows, and conduct business reviews.
• Identify risks within accounts and advocate for customers internally.

This role helps organizations maximize their return on investment in the Workiva platform, enabling them to manage financial, risk, and sustainability data with confidence, thereby supporting better decision-making and transparency.

• Undergraduate degree or equivalent combination of experience and education.
• 2+ years of related experience (Customer Success, Customer Service, Account Management, or Sales).
• Experience supporting a SaaS application preferred.
• Strong communication, presentation, and time management skills.

Salary range in the US: $57,000 - $91,000. Discretionary bonus, Restricted Stock Units, 401(k) match, comprehensive employee benefits. Remote work options within the US.

Workiva provides an AI-powered platform that unifies finance, risk, and sustainability on a single secure foundation, helping complex organizations bring confidence and control to their data.