Customer Service Representative

• Serve as the main point of contact for customers regarding delivery and order status for an assigned portfolio.
• Provide guidance on stock quantities, production lead times, and transportation modes.
• Proactively communicate delivery risks and resolve customer concerns, claims, and cares.
• Coordinate with internal teams (production, planning, logistics) to ensure timely shipments.

This role ensures customers receive timely and accurate order fulfillment, supporting the company's reputation and operational efficiency.

• Bachelor's degree or equivalent relevant work experience.
• Strong communication, organization, planning, and time management skills.
• Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel).
• Ability to work in a fast-paced environment and handle multiple tasks.

Collaborative and enriching work environment with opportunities to work across functions and cultures. No specific salary mentioned.

Dynapower (part of Sensata) is a technology company focused on power conversion and energy storage solutions, working with talented people globally to drive innovation.