Client Service Leader (CSL)

• Lead strategic account planning and relationship management for municipal water utilities in Greater Boston.
• Own capture management from pre-positioning through negotiation, including shaping scope and building pursuit teams.
• Drive portfolio growth by building a high-quality pipeline, forecasting pursuits, and improving hit rates.
• Partner with technical leaders to deliver excellence in planning, design, and program delivery for water conveyance and treatment.

This role ensures reliable and sustainable water infrastructure for communities in Greater Boston, contributing to public health, environmental protection, and climate resilience.

• Proven experience in client service leadership within the water/wastewater sector, particularly with municipal utilities.
• Strong seller-doer mindset with a track record of account growth and successful capture management.
• Technical credibility in urban conveyance and treatment systems.
• Excellent communication, collaboration, and executive-level poise.

Compensation and benefits are competitive, including opportunities for professional growth and a collaborative culture. Specific salary details not provided.

AECOM is a global infrastructure consulting firm delivering professional services across the project lifecycle – from planning, design, and engineering to program and construction management.