Certification Program Coordinator

• Serve as primary point of contact for CGMS candidates and certificants, managing inquiries, application audits, exam coordination, and record maintenance.
• Coordinate with exam vendors, sponsors, and partners to ensure smooth operations and support contract management.
• Provide administrative and logistical support to the Certification Council and volunteer committees, including meeting materials and policy updates.
• Support marketing and communications to promote the CGMS program and provide overflow customer service for NGMA membership and events.

This role ensures the integrity and growth of the Certified Grants Management Specialist program, directly supporting professional excellence in grants management and strengthening the nonprofit sector's capacity to manage funds effectively.

• Bachelor’s degree required.
• Minimum 2 years of professional experience in certification, credentialing, governance, or related program administration.
• Strong customer service, writing, and communication skills; ability to manage multiple tasks with accuracy.
• Experience with databases, CRM systems, or certification management platforms; proficiency in Microsoft Office Suite and Zoom.

Remote position with preference for candidates in VA, MD, PA, NC, SC, GA. Travel required 2 times per year. Team culture emphasizes trust, learning, collaboration, and respect.

The National Grants Management Association (NGMA) supports professional excellence in grants management through certification, training, and resources for the grants community.